Frequently Asked Questions

Login Information

Please view our Newsletter for instructions on how to register. If you cannot login please fill out this form and we will resolve your issue ASAP. 


Payment Information

I am a team captain.  Can I divide my team fee up among my teammates?

Yes! When inviting players to your team you can also easily assign players their league fee dues via Team Payer. While you are responsible for the full league fee, you also have the ability to invoice your players as is fair for the individual circumstances of your team - i.e. you could assign your subs less than regular players if you wanted to. The system will help you track what has been invoiced to whom. 


Do all rostered players have to be PUMP Members?

Yes. All rostered players must be current paid PUMP Members. A PUMP Membership lasts one (1) year and is $20. Any player on the roster who has not paid their PUMP Membership fee will be ineligible to play until their membership fee is paid. As PUMP Members, PSL participants now have access to all PUMP member benefits.


Captain's Information

What is expected of me?

By registering a team, you are agreeing to: ensure all teammates are added to the roster and have accepted their waivers before the first game of the season, have the full amount of the team fee paid before the first game and keep your team under control at all times. After your teams first game, all unpaid fees will be assigned back to the captain.  At that point you are responsible for the balance of the team fee.  As captain, you are the only person from your team that is permitted to speak with the umpire or referee about a call. All calls made by the umpire are final and we expect there to be no arguments.

For softball and kickball, captains are expected to ensure the lineup is legal for each game. There is information on batting orders located in our rules. 


What tools are available to help me manage my team?

Use the Player's Page (upper right hand corner after you login) to ensure all your roster and payment information is correct. You can add or cancel players invited to your roster and watch as the team balance due decrease as people join and pay. You can also reinvite people as needed if they lost or didn't receive their email invitation. Please note that after your second game all team rosters will be frozen so you must finalize your roster, and subs, before then. 

You also have the ability to have your teammates RSVP to games, connect with your Facebook Friends, or even upload a team photo! The messaging tab will allow you to communicate with your teammates directly through the website. We also have Team Payer to invoice your teammates with - learn more here. We encourage you to explore and take advantage of all the tools that will help you manage your team! 


How do I submit a roster? 

You can invite players to your team two different ways. First, the last step of registration will lead to you invite players to your roster. Just follow the instructions from the screen. If you have already registered you can also reach this option through your Player Page (upper right hand corner) after you login into our site. Note that for either you must have popups enabled.

People you have added to your team before will be listed as Past Teammates to choose from for your team. When filling out your roster we encourage you to add all potential subs so they are eligible for playoffs. You can be roster-challenged as per our rules and can be subject to forfeit if you attempt to play with ineligible players. Please see your sport’s specific rules for the details of our roster challenges.

If you want to add a new player to the team you need to know their Last Name, First Name, Gender Identity, and Email. If you prefer to not invite players directly, but want to send them a link for them to register themselves (you can still invoice players a set-amount this way) then you can get the link from the bottom of the ‘Invite Player’s tab to share.

When inviting players to your team you can also easily assign players their league fee dues via Team Payer.


I entered information for a player incorrectly; how can this be fixed?

You have the ability to adjust or delete player invitations, emails and dues from your Player Page (upper right hand corner). 


When are rosters due?

All rosters must be finalized and no changes are allowed after the 2nd game of your season. Failure to do so will leave your team subject to forfeit until a complete roster is submitted.


My team needs a name?

Feel free to be as creative or generic as possible when creating a team name. If you don't want to pick a team name feel free to use your PSL shirt color (if applicable) or captain's name. We ask that you please be respectful when deciding on a team name. The PSL will not tolerate racist, sexist, or otherwise demeaning names for teams. We reserve the right to remove a name that is inappropriate. Please see our PSL Policy Page for our full PSL Team Name Policy.


Game Play Information

I need to speak with a PSL employee; when can I expect a response?

Our PSL staff work full time to ensure that all the leagues and events we host are as awesome as possible for you. Since we are often running around at fields, we have created hours of correspondence so you know the times we are available to respond to you. We appreciate your patience while we coordinate your league and are confident that if you take a look around our website you may be able to find the answer to your question. If not, our hours of correspondence are Monday-Thursday 9:00 am-5:00 pm and Fridays from 9:00 am - 11:00 am. Forfeits should always be submitted here


Do I need to sign a waiver?

All players must sign a waiver prior to playing each season.  The waiver can be accepted during registration for your league. If you would like a PDF copy of our waiver you can email Ky and she will be happy to provide you with one.


How can I message my own team? 

There is a messaging tab on your Player Page (upper right hand corner) to communicate with your team. 


When will my schedule be released?

Schedules are created after your league's registration is complete. We will let you know your schedule as soon as we can, but it may be as late as one week's notice. All teams will be given a mix of game times, evenly distributed throughout the season. The PSL reserves the right to change the schedule as needed for league coordination.


Can I request a time change or bye?

The PSL does not accept requests for byes. Game times can only be changed with approval of all team's affected and is not guaranteed.


The score on the website is incorrect from my team's game. Can this be fixed?

If you feel as if a score is listed incorrectly on our website please email Ky to check into the error. We will investigate and correct any wrongly posted scores. 


Can my team use subs?

During the regular season some of our sports permit the use of subs to help ensure you can field a team. To check out our sub rules, please visit the rules page from your sport's homepage. Subs are not permitted in the post-season.


Are there different rules for different locations?

Yes.  Go to the locations page to see what facility rules the PSL must follow for each location.  You will also be able to find specific ground rules for certain fields there as well.


My team made playoffs; what time will I play?

For semi-final matches the first place team will be given the first time-slot, and the second place team will be given the second time slot, as we assume the first place team will want a rest before they play again. The first place team may request the second time slot; however, the request must be given before the playoff schedule is announced to the league. If you email us after the schedule is announced the time will not be changed. Playoff seeds are announced as soon as the last game scores have been reported; if you are the first place seed and wish to make a time request please do so ASAP as schedules can be released as early as 10:00am the morning after your game.


My team won our league, do we get a prize?

Congratulations! All league champions win gift cards to the Hometown Hot Spot of your choice. The card will be for your team to share and the denomination will vary with the roster size of each sport. We hope this allows you to celebrate your accomplishment and enjoy a local bar/restaurant! We will contact all team captains once we receive the scores of your championship game and provide you with instructions on how to receive your prize. 


I parked near my game and had a ball break the windshield of my car. What can I do?

We are so sorry to hear that happened! However, parking near a field means that you are parking at your own risk; PUMP and the PSL are not responsible for any loss or damages to vehicles. 


General Information

How does registration work?

Registration is a first-come first-serve basis. We recommend that you register right at noon for the best chance to get into the league you want. If you do not make it into the league you can sign up for our waiting list and can be added if teams drop out.


I am an individual; how does that work?

When you sign up as an individual, that let's us know that you are interested in playing. We may try to form an individual team if we have enough, or you may be contacted by a Captain directly if they need players to join their team. Rather than take your money upfront, we will wait until we have a guaranteed spot for you. While we will do our best to make sure everyone gets to play it is not guaranteed. Once you are offered a spot, if you intend to play you must pay either us or the team you have been assigned to before you are officially on the roster. Please do not accept an invitation and then never pay or show up - you will be subject to our PSL sportsmanship policy and it could affect your ability to register to play with us again.   If you want to play as an free agent you could find out within a few days of registering, or a week into the season. If your schedule changes and you can no longer play let us know and we will remove you from the free agent pool. You do have the ability to register with a friend as well if you want to try and be placed on the same team. To do this, at the end of your sign up process you can invite friends to join you by emailing a link which will group you with your friends to be teamed together. Solo Nights are also perfect for individuals or small groups! 


What is the difference between recreational and competitive leagues?

Recreational leagues are suited for everyone; from novice to experienced players. Competitive leagues are reserved for teams who can compete at a higher level and who have a more advanced understanding of the game being played. While most of our sports are recreational we do offer some leagues with higher level competition. If you aren't sure if you can compete in a higher level you can check with us. This distinction can be found on the registrations page, under the large blue league name. The PSL reserves the right to remove a team from a league when we feel that your team's safety is in jeopardy, or feel that your team may end up harming an opposing player.


What holidays does the PSL observe?

The PSL will not play on New Year's Day, Easter, Memorial Day weekend, Fourth of July, Fourth of July weekend, Labor Day weekend, Thanksgiving, or Christmas. The PSL will play on Mother's Day, Father's Day, Halloween, Marathon Sunday, and any Pittsburgh sports playoff game (Steelers, Penguins, Pirates). Certain facilities will observe other holidays and we will work your game schedule around those dates accordingly (example: YWCA will close on President's Day and MLK Day). If your team cannot make a scheduled game, please submit a forfeit form. If your team is scheduled a game on a non-listed religious holiday which will force your team to forfeit please email Ky and we can schedule a bye for you. Note that we ask that all requests of this nature are done at the beginning of the season so we can fairly adjust the schedule. 


Is alcohol permitted at my game?

City ball field regulations do not allow for alcoholic beverages or glass bottles on the premises at any time. All indoor facilities do not permit outside alcoholic beverages brought into the facility. Failure to follow any of the facility policies will result in removal from the PSL.




Many of our login issues stem from errors in the emails of invited players and can be easily resolved.

Reminder: please use your email address (the one associated with your PUMP account) as your username.

If the emails do not match it will not work.

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Fall 2024 Registration Dates! Registration will open at 12pm each day for the sport listed. Click on each sport for more information!


Thursday, July 18th: Bowling and Kickball





We are very excited to share our newly updated PSL Gender Policy for Inclusive Game Play

Any feedback on this policy can be voiced here!


PSL Staff's hours of league correspondence: 

Monday-Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 11:00 am

*Note these are the hours that PSL staff is usually available for email and/or phone calls. We will do our best to respond to you as soon as possible and appreciate your patience. 


If your team needs to forfeit please notify us here